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Online Systems for Performance Management
Excellence in Practice Citation for "Online System for Performance Management" category
 
MeasureNOW   NorthWestern Energy   Baylor University
The Online System for Performance Management engages NorthWestern Energy’s 11,000 team members across diverse businesses as partners in measuring performance improvement and organizational effectiveness. Supervisors have information and tools to help them assess performance in a consistent manner across the organization. User-friendly tools and online support segue team members from an annual performance appraisal event to ongoing coaching, feedback, and counseling.

Supervisors indicate that direct reports are more results-driven in attaining corporate objectives.

Team members report that measuring performance is more reliable and more closely aligned to critical competencies.